Eligibility: customers are eligible for a refund. This might include criteria such as:
Product defects or damages upon receipt
Delivery of the wrong item
Dissatisfaction with the product quality
Change of mind (optional, as not all businesses offer refunds for this reason)
Timeframe: customers must request a refund. This could be within 2 days from the date of delivery.
Refund Method: Once the Item is received we will process the refund within 7 working days.
Condition of Returned Items: condition of items being returned. For example:
Products must be unused, unopened, and in their original packaging
Return Shipping& Duration : Customer is responsible to return the product within 7 days of receiving the order and must inform the same and share the tracking number to the customer case number or through the Email and in case of rejection of order then the Customer is responsible to bear the courier charges for covering the cost of return shipping.
Exceptions:circumstances that are not eligible for refunds. For example:
Personalized or customized items
Clearance or final sale items
Process for Requesting Refunds: Once the returned product is received by the company, then we will process the refund within 10 days .
Cancellation Policy: Cancellation of the order must be done within 24 Hours of placing the order and if the order is shipped within 24 Hours then the company will be responsible to refund the amount after receiving the returned product from the customer and The customer must mention the reason for cancelling order before they have been shipped.
Changes to the Refund Policy: Reserve the right to update or change the refund policy at any time, and specify how customers will be notified of any changes.
